WELCOME TO THE VALLEY RESORT PHU QUOC

  That’s the most amazing services I’ve ever been experienced.
I have been working in hospitality for more than 10 years and it’s hard to please me as a customer.
There’s... read more receptionist named Quynh. She took care of us as family member. When I asked for a chewing gum which not be served at the hotel, she was out immediately and bought me one as a gift. Those small little things was a lot throughout our stay.
And that touched me.
Thank you, Quynh and I will be back.

  This resort is amazing if you want a quiet and relaxing holiday. The bungalows are well equiped, cosy and clean. The service level is extremly high - the staff is... read more exceptional. We felt at home immediately. Simply the best

  This resort is amazing if you want a quiet and relaxing holiday. The bungalows are well equiped, cosy and clean. The service level is extremly high - the staff is... read more exceptional. We felt at home immediately. Simply the best

  We stayed in Valley Resort for 12 nights.
The Resort is quite far away from main road which makes is quiet and very pleasant.
We loved the staff - everyone... read more at Resort were extremly helpful, super polite and very, very friendly and we will never forget them !
Thank you guys!

  Stayed here for 4 nights in May 2019 after a busy 10 day tour from Hanoi to Ho Chi Minh.

We were picked up from the airport for and... read more extra 5USD by someone from the resort so door to door transport.

There is a free buggy to the beach bar which is pretty much on demand!

Showering outside is very cool! Almost the sounds of the rainforest, and all the wildlife you can imagine!

The staff are such an asset to this place, so helpful and friendly! Greeted every morning and every evening when we got back, also giving advice on what there was to do around the island. Lovely barman too, and cocktails!!

Only issue we found was not many of the local taxi drivers could find their way to the resort as its right at the end of the lane - so try to remember the way as much as you can!

Also, don’t forget bug spray! Was very humid and warm especially in the trees, so bugs will love you!

Overall amazing stay!

  We stayed at this resort in May for 11 nights, as part of my birthday trip to Vietnam. We could not have asked for a more special place to stay.... read more />
We had room 109 which was the bungalow with the jacuzzi, which like the rest of the resort, is surrounded by lovely lush jungle plants!

What can I say, everything about this place is spot on!!

From our gorgeous bungalow, to the lovely relaxing pool area. The food was excellent, as were the cocktails in the bar. BBQ night was great, select from a wide choice of fish and meats and they bbq it for you to order. Happy hour at the bar was fun on several night as we met other holiday makers.

The resort was kept spotlessly clean, even clear of leaves which was an achievement being in the jungle as we were, a reflection of how much pride the team here put into making your stay as wonderful as possible.

The one thing that really stands out about this resort are the great team to work here. Every single person had a smile and a greeting for you, the service was excellent and the whole team work to make sure you want for nothing during your stay. Just ask, and if it is possible, they will make it happen.

All the team should be congratulated for the amazing service they offer, but a special mention should go to Quin and Mark who really made us feel at home! We are missing you guys since we left!!

Thanks you to all at Valley for such an amazing adventure!

  The place was totally splendid:
• amazing location, which is very secluded and peaceful — ideal for rest and relaxation;
• the staff was incredibly helpful, polite and professional —... read more Quynh, Marc, Mi, Rey and all others made our stay even more fantastic. They were always ready to help in resolving any sort of issues or requests;
• the room was spacious, well-lit, equipped with everything required. The most remarkable part of the room is an outdoor bathroom of course — truly outstanding experience of taking a shower alfresco. The only comment: the bed could be a bit softer 😉
• numerous facilities at the hotel were enough for comfortable stay: SPA (with 15-min free massage every day), transfer to/from the beach with private chairs, swimming pool, bar, bbq nights twice a week with a selection of freshly grilled seafood, very good breakfast, and much more.

By the way, we’ve been so amazed by the hotel that even decided to come back in two years after our first stay here. More

  The place was totally splendid:
• amazing location, which is very secluded and peaceful — ideal for rest and relaxation;
• the staff was incredibly helpful, polite and professional —... read more Quynh, Marc, Mi, Rey and all others made our stay even more fantastic. They were always ready to help in resolving any sort of issues or requests;
• the room was spacious, well-lit, equipped with everything required. The most remarkable part of the room is an outdoor bathroom of course — truly outstanding experience of taking a shower alfresco. The only comment: the bed could be a bit softer 😉
• numerous facilities at the hotel were enough for comfortable stay: SPA (with 15-min free massage every day), transfer to/from the beach with private chairs, swimming pool, bar, bbq nights twice a week with a selection of freshly grilled seafood, very good breakfast, and much more.

By the way, we’ve been so amazed by the hotel that even decided to come back in two years after our first stay here.

  Upon arrival, the electricity was out for hours--a common occurrence on Vietnam but a inconvenience for guest paying for full amenities. They have a generator but never had hooked it... read more up! The next day, the electricity AND water went out for several hours, obviously no wifi either on both days. Breakfast buffet is minimal. We stayed 4 days, 2 days were the exact same breakfast dishes. They do not have a fully stocked bar, so don't plan on ordering a top shelf liqour. We were very kind, but should have been compensated for the lack of electricity, water, and wifi for 2 of our 4 days. They kept saying "I'm sorry for the inconveniences". If the OWNER would like to contact me for a refund, please do. I will gladly accept my money back because we paid for full amenities and did not receive them. Bright side, pool was super cold and refreshing. Quinn is very nice.

  There are so many special things about this place - we will be talking about it for years. Above all, the service is outstanding. So kind, helpful and always greeting... read more us with a smile and our names. We liked that we were off the beach - it’s pretty hectic. The pool is small but very clean. The grounds are lovely.

Phu Quoc was good, but this place was the best part of our stay.

A special shout out to Marc behind the bar. Such a great guy!

  The Valley is highly recommended, super service, nice bungalows and quiet location. Beautiful surrondings that they kept very clean, cosy pool area and a nice bar.
The staff arranged transport... read more to and from the beach every day (approx 10 min ride), had motorbike rental and they were very helpful with tour booking, taxi pick-up etc.
Lovely breakfast and we could not have asked for a better place to stay !!

  Stayed here for 9 days . superb experience from the moment we checked in. the staff are all 5 star trained . hotel itself heaven on earth . breakfast was... read more great in beautiful environment . This resort far better than any 5 star resort on the island .

  I spent six nights at the resort together with my family (Wife and three kids aged 4, 7, 9) over Christmas. We had a great time - the hotel was... read more really charming with great and cozy cabins styled with great touch. The staff left nothing to want for and the service was amongst the best I’ve had - super friendly and very personal and attentive. The pool is relatively small but as most of the time during the days was spent on the nearby beaches this was not a problem. I give my warmest recommendations

  We stayed at the hotel over Christmas and it was great! The staff were fantastic, especially Gwen, who looked after us so well and was so helpful! The rooms were... read more wonderful, great AC, lovely bathroom and very clean. You can get a free pick up from the airport which we didn’t realise, but make sure you do this as taxis can get lost. The hotel also put on free shuttle to the beach which was so helpful.

Thank you to everyone at Phu Quoc Valley Resort for a wonderful Christmas!

  This place is paradise! My wife and I spent Christmas here and it was amazing. They put on a delicious buffet and plenty of drink. And also had great entertainment... read more on with traditional Vietnamese dances and games for the adults and kids to enjoy. The staff here are 5 star, always there to help you with absolutely anything and are the most friendliest people that you will meet. The rooms are large and the bed is huge and comfortable and the out door bathroom is very cool. We stayed in a room with our own personal jacuzzi which was a treat. It’s away from the beach but they put on a free shuttle service there and back when needed. I can’t highly recommend this place enough!!

  We stayed here at the end of Nov, it was on the edge of jungle. The staff were wonderful, couldn't do enough for you and made us feel very welcome.... read more Although not many people from the uk everyone enjoyed themselves.

  We really enjoyed our stay in Valley resort. Overall the resort looked better in real life than in the pictures. Staff absolutely lovely and helpful. The resort is not on... read more the beach, appox. 1 km away but free ride to the beach was available and it worked really well.

The restaurant did not have too many vegetarian options.

  Would give 6 stars if we could. Amazing staff, beautiful scenery, free massages, pool, just amazing. A bit away from the beach but we liked that as it made it... read more nice and remote, they will offer to drive you to / from the main street / beach free of charge.

Highly recommend.

  I would like to thank the staff, bartender Ray and everyone else for great service. Also so far the nicest and cleanest pool. I especially like the transfeer service to... read more the beach and back. I feel like im in paradise, rooms and the garden looks like straigth from a movie or a fairytale. And if you are tired of local food like deepfried shrimps and rice, you can most certainly find something more European food from the menu that will suit to your taste.

  From start to end we were made to feel very welcome from all members of staff, they were all brilliant, always with a smile on their face. Although a drive... read more from the beach, it was always easy to get a free lift down to the beach or Main Street, or a taxi to other locations. The location however made for a peaceful stay and something different from the majority of hotels on the island. Great breakfast too. Would definitely stay again.